Terms of service

Website Terms and Conditions of Use
Effective Date: 1st January 2025
Business Name: Sundays Salons Ltd T/A Sundays
Registered Address: 70a St Johns Close, Knowle Solihull UK B93 0NH
Website: www.sundaysknowle.co.uk

1. Introduction

Welcome to the Sundays website. These terms and conditions govern your use of our website. By accessing or using this site, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.

2. Who We Are

Sundays is a nail care studio based in Knowle, Solihull, providing high-quality manicure and pedicure services, including medical-grade treatments.

3. Use of the Website

  • This website is intended for individuals over the age of 18.

  • You may view, download, and print content for personal use only.

  • You must not misuse this website, including attempting to gain unauthorised access to the site or our systems.

  • The content on this website is for general information only and may be subject to change without notice.

4. Appointments and Payments

  • Appointments can be made online, by phone, or in person.

  • We reserve the right to cancel or reschedule appointments at our discretion.

  • A deposit and or pre-payment details may be required to secure your bookings.

  • Late arrivals of more than 10 minutes may result in reduced service time or cancellation.

5. Cancellations and Refunds

  • Cancellations must be made at least 48 hours in advance to avoid a cancellation fee.

  • Missed appointments or late cancellations may result in the loss of your deposit or 100% of the appointment fee.

  • Refunds are provided only at our discretion in line with service quality concerns.

6. Health and Safety

  1. Please inform us of any medical conditions, allergies, or infections before your appointment.

  2. We reserve the right to refuse treatment if we believe it may be unsafe or unhygienic to proceed.

7. Children & Guests

For safety and comfort, we kindly ask that guests do not bring children or additional guests to appointments unless agreed in advance.

8. Refunds & Reworks

We do not offer refunds for services rendered. However, if you are unsatisfied for any reason, please notify us within 3 days and we will do our best to resolve the issue, including offering a complimentary rework if appropriate.

9. Group Bookings & Events

For group bookings (e.g., bridal, events, or corporate), please contact us directly. A deposit and tailored cancellation policy will apply depending on the size and nature of the booking.

10. Intellectual Property

  • All content, images, branding, and text on this website are the property of Sundays or used under appropriate licences.

  • You may not copy, distribute, or use our content for commercial purposes without written permission.

11. Links to Other Websites

  • This website may include links to third-party websites. We are not responsible for their content or accuracy and do not endorse them.

12. Limitation of Liability

  • We strive to ensure all information on this site is accurate, but we do not warrant its completeness or reliability.

  • Sundays is not liable for any direct, indirect, or consequential loss arising from the use of this website.

13. Changes to Terms

We may update these terms from time to time. Please check this page regularly to stay informed of any changes. Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Contact Us

If you have any questions regarding these terms, please contact:
📧 Email: studio@sundaysknowle.co.uk
📞 Phone: 07401 258720